Help Center
How can we help you?
Find answers to common questions about our platform, auctions, and services.
Carsauda is India's leading digital vehicle auction platform that facilitates vehicle auctions, buying, selling, and related services. We connect buyers with verified vehicles from insurance companies, banks, and individual sellers.
Dealers, individuals, and institutions can use our platform to buy or sell vehicles. Whether you're a first-time buyer or a seasoned dealer, our platform is built for everyone.
Yes, we offer services across all major states in India with regional support teams in North, South, East, and West zones.
Click on the 'Register' button, fill out the registration form with accurate details, complete KYC verification, and you're ready to start bidding within minutes.
Yes, basic KYC documents are required — ID proof (Aadhaar/PAN) and address proof. This ensures a safe and verified auction ecosystem for all participants.
Currently, registration is free for individual users. A one-time registration fee may apply for dealer accounts with premium features.
Registered users can browse live and upcoming auctions, view detailed vehicle reports with images, and place bids within the auction timeframe. Highest bidder at auction close wins the vehicle.
No, once a bid is placed, it is final and binding. We advise all participants to carefully review vehicle details and inspection reports before placing a bid.
You will be instantly notified via email and SMS. Your dashboard will also reflect your winning status with next steps for payment and documentation.
You can pay using UPI, debit/credit cards, net banking, or through our EMI financing partners. All transactions are processed through secure payment gateways.
Absolutely. We use industry-standard encryption and secure payment gateways. Your financial information is never stored on our servers.
Yes, a detailed invoice is auto-generated after successful payment and sent to your registered email. You can also download it from your dashboard anytime.
We offer 2-wheelers, 4-wheelers, commercial vehicles, and accidental vehicles sourced from insurance companies, banks, scrap dealers, and individual sellers.
Our trained team conducts multi-point inspection for every vehicle. Detailed reports with high-resolution images, damage assessment, and condition ratings are provided.
We assist with the complete post-auction process — documentation, ownership transfer, and vehicle transport/lifting to your doorstep.
Still have questions?
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